International Services, Inc.

Before the cargo even leaves the supplier, WELCO helps the importer:


-   calculating the delivered costs such as Customs duties, cargo insurance, international transport, etc.
-                 advising the many aspects of international transport, purchasing, container loading, cargo insurance, Customs regulations, and deliveries

After the seller and the buyer agree on the terms of the sale, and the goods are ready to ship, the hard part should be finished for the importer.


WELCO helps you with the remaining import processes.


After WELCO has all the required information, we manage your account without interruption.


WELCO completes the shipments with seamless transitions, and regular, ongoing shipments require even less attention from the importer.

 

WELCO can do as much or as little as you need. Please choose from the list of services.


Managing literally tons of cargo worth millions of dollars, WELCO helps companies with these aspects of importing:



WELCO maintains and utilizes our extensive knowledge and contacts where our clients need us. See our Locations page.



Power of Attorney (POA) -- Federal regulations require WELCO to have your written authorization to act on your behalf with Customs. This standard form is called a Power of Attorney (POA).

1.    Please complete the downloadable POA form on our Getting Started page.

     OR

2. If you want WELCO to prepare the POA for your company so it is ready for the signatures of two corporate officers, please include all the necessary information below and the required EIN verification from the IRS.

full name of the corporation
state in which the company is incorporated
main corporate street address, city, state, and zip code
Employer Identification Number (EIN) issued by the Internal Revenue Service (IRS)
The EIN must be verified by a document issued by the IRS.
full names and titles of the two corporate officers signing
Corporate officers are president, vice president, treasurer, CEO, CFO, etc.
A document issued by the IRS to verify the EIN is required.

3.    For best results, print on 8½ x 14" paper.
4.    Fax or email the signed and dated POA to WELCO, and we will review it before we finalize it.
5.    The POA is properly completed.
WELCO will keep it on file.
  If the client's company name, corporate structure or address changes, we will need a new POA.
WELCO will verify the EIN with Customs.
WELCO will setup the client in the Customs computer as needed.
6.    WELCO will get your continuous Customs bond as requested.



Customs bonds -- All importers must have a Customs bond.

1.    You can get a bond that covers only one shipment. It is called a single entry bond.
longer Customs clearance
requires couriered documents instead of electronic documents

OR

2. WELCO can help importers obtain a bond that covers all their imports for 12 months. It is called a continuous Customs bond.

A continuous Customs bond will save you money.
A continuous Customs bond covers all your entry bond requirements for all your imports.
A continuous Customs bond facilitates faster clearances.
A continuous Customs bond covers the Importer Security Filing (ISF) bond requirements.

WELCO must have your POA and payment to begin the continuous bond application process.



cargo insurance -- Have your products protected for the full value.

1.    The standard liability limit for international cargo seldom covers the value of your goods.

Air carriers' liability does not exceed US$20 per kilogram of actual weight.
Ocean carriers limit their liability to US$500 per shipping unit, usually the shipping container.

2.    The standard liability limit for international cargo seldom covers the value of your goods.
3.    We handle all the paperwork for you, from filing the application to issuing the certificates.
4. If you want additional coverage for your shipments, WELCO can arrange for your cargo insurance to cover the full value of your goods.
5.    In order for WELCO to arrange your cargo insurance, please provide specific information:

total value
commodity description
number of shipping packages
gross weight and dimensions of each shipping package
overseas origin
destination in the USA



international air cargo transport -- Get your shipments fast by airfreight.

1.    Quotes from overseas suppliers often do not include all the charges, such as:

terminal handling charges in USA
the fees for the carrier's agent in USA
government exams in the USA
delivery to your door

2.    WELCO gives you a quote that includes all the transport charges:

picking up the cargo
terminal charges overseas and in USA
handling fees overseas and in USA
fuel surcharges
airfreight costs, etc.

3. WELCO works with several reputable carriers for both air and ocean shipments to find the best international freight rates for you.
4. In order for WELCO to arrange your international air cargo transport, please provide these specifics:

commodity description
number of shipping packages
gross weight and dimensions of each shipping package
overseas origin
date available to pickup
destination in the USA
your required delivery date



Importer Security Filing (ISF) -- Customs requires ISF for all cargo entering the USA by ship.

1. Please ensure that WELCO has this information at least 48 hours before the goods are loaded onto the ship destined to the United States.

  U.S. Customs requires importers to submit specific data at least 24 hours before the goods are loaded onto a ship destined to the United States.
  Failure to file, or even late filing, can result in a $5000 penalty for the importer.

AND

2. In order for WELCO to transmit the ISF data on your behalf, please provide the following information:

complete ocean bill of lading number
container stuffing location name and address
consolidator name and address
manufacturer or supplier name and address
seller name and address
consignee name and address
consignee federal identification number
buyer name and address
importer federal identification number
country of origin
commodity tariff numbers



international ocean cargo transport -- Get your shipments by sea freight.

1.    Quotes from overseas suppliers often do not include all the charges, such as:

terminal handling charges in USA
the fees for the carrier's agent in USA
government exams in the USA
delivery to your door

2.    WELCO gives you a quote that includes all the transport charges:

terminal handling charges in USA
the fees for the carrier's agent in USA
government exams in the USA
delivery to your door

3. WELCO provides ocean freight forwarding services, and we work with several reputable carriers for both air and ocean shipments to find the best international freight rates for you.

4. In order for WELCO to arrange your international ocean cargo transport, please provide these specifics:

commodity description
number of shipping packages
gross weight and dimensions of each shipping package
overseas origin
destination in the USA



shipment tracking -- Know when to expect your shipments.

1. If WELCO is coordinating your international air and/or ocean cargo transport, then you have no problems.
  We already have the information to provide you with regular and reliable updates for your shipments.
 WELCO makes every possible effort to deliver shipments on time.
 Secure tracing is available for registered clients with cargo destined to the United States.

      OR

2. If another company is arranging your international air and/or ocean cargo transport, WELCO will provide you with updates about your shipments after we have the following information:

 for air shipments -- Master Air Waybill (MAWB) number

  for ocean shipments -- Master Ocean Bill of Lading (MOBL) number including the Standard Carrier Alpha Code (SCAC)

  Arrivals from overseas and deliveries within the USA are estimated due to government exams, weather patterns, and other unpredictable occurrences that may affect your shipment.
  The Estimated Time of Arrival (ETA) becomes more reliable as the shipments get closer to the consignee.
 WELCO will keep tracking and keep you advised.



Customs clearances -- WELCO handles Customs clearances throughout the USA.

1.    WELCO handles Customs clearances throughout the United States.

  evaluate the import documents such as the commercial invoice, packing list, and ocean bill of lading (or air waybill)
 coordinate with USDA or Customs for security exams like VACIS
 enter the correct data in the Customs computer
 process other government agency releases
Prior Notice of Arrival (PNA)
Food and Drug Administration (FDA)
Department of Agriculture (USDA)
Federal Communications Commission (FCC)
Department of Transportation (DOT)
Fish and Wildlife Service (USFWS)
 prepare the documentation for presentation to Customs
 pre-file within 5 days before arrival at seaport
 pre-file wheels-up for international air cargo
 coordinate Customs exams
 obtain the Customs release when appropriate
 pay the Customs duties and fees on behalf of the importer


2. Basic clearances include formal and informal consumption 01 & 11 entries, quota 02 & 03 entries, etc.
3. Other Customs services include warehouse entries, personal effects, border crossings, General Order (G.O.) lien releases, etc.
4. For special clients WELCO will arrange movements with a bonded carrier.

  Temporary Importations in Bond (TIB), Immediate Export (IE), Transportation and Exportation (T&E), Immediate Transportation (I.T.), drawback (Customs form 7551), and Customs form 7553.

5. WELCO helps professionals that need Customs clearances and deliveries for their clients.

  Many clients have told us that WELCO is the only Customs broker they use.
WELCO offers one source for streamlined communications and results.
 We do not discuss our clients' businesses with others.
  Even though some professionals can use the Remote Location Filing (RLF) system, they still work with WELCO to ensure that their clearances and deliveries are done well.
Kentucky – Louisville 4115, Owensboro 4116, Lexington 4184
Indiana – Indianapolis 4110, Evansville 4116, Fort Wayne 4183
Ohio  – Cincinnati 4102, Columbus 4103, Dayton 4104, Toledo 4105, Cleveland 4101, Wilmington 4181

6. WELCO is especially helpful for non-RLF ports.




deliveries for air and ocean shipments -- Get your goods to the buyer.

1.    We work with airfreight, ocean containers, flatbeds, and loose cargo.
2.    WELCO can arrange the delivery of your goods to the Customs exam site (CES) if necessary.
3.    We can arrange reliable delivery to the final consignee.
WELCO makes every possible effort to deliver your shipments on time.
The shipments for our clients clear and deliver smoothly.



client communication and value -- Choose to work with WELCO.

1.    Get your questions answered.
  Many clients comment that they could not get their questions answered until they called WELCO.
  The client's satisfaction is the goal of every shipment. WELCO will take the time to explain the process if the client wants to learn more. Whether WELCO explains it to you or not, we just take care of it and keep you advised.
2.    Enjoy a single point of contact.
WELCO offers one source for streamlined communications and results.
Our client contact is structured on a one-to-one basis.
  You work with the person that knows the most about your types of shipments.
  You do not talk with a sales person or an operator.
  The person in charge at WELCO actually makes sure your shipments are done properly.
3.    Have the time to do your business, instead of following up and worrying.
  WELCO keeps you advised and updated.
  We follow your shipment from start to finish to make sure everything is done right.
  WELCO does not use an assembly-line type system.
  In these assembly lines, the employees only know how to do their own particular section. They are unaware of how their actions affect the rest of the process.
  Our staff has knowledge of the whole process, the big picture.
4.    Do it right the first time.
WELCO follows your instructions.
5.    It is so easy for you.
  Fax or email your purchase order. WELCO will follow up with the overseas supplier, keep you advised, submit the Importer Security Filing (ISF) if needed, make the air or sea transportation arrangements as instructed, trace your shipment, keep you advised, clear the goods through Customs, keep you advised, deliver the goods to the final consignee, and keep you advised.
6.    No paper was harmed in the processing of your shipments.
WELCO uses the latest technology to offer you the best service.
paperless releases
electronic invoices
scanned document files
7. As mentioned above, WELCO does not discuss our clients' businesses with others. However, we do want to share some of their compliments:

"…this is perfect… Thank You Very Much! " – John

  "Delivery right at 4pm as promised; the driver was very courteous and called on his way to let us know." – Linda

"I am very pleased with your service." – Marsha

"This was an important one, and you handled it well." – Jack

"…such a reliable and professional customs broker…" – Elizabeth



This is an actual example of how the process works and how long it takes.

John is in the USA. He knows he wants to buy oil drilling equipment from a supplier in China. John's buyer in Texas needs the equipment immediately.


The manufacturer in China quotes John for the cost of the equipment. They also give him a quote for the cost of the airfreight to Texas.


John knows how much he can sell to his buyer in Texas, and the total cost of the equipment plus the airfreight is too high.


John contacts WELCO. WELCO gives him a great quote for the airfreight cost. The WELCO quote is so much better than the other quotes that John insists that WELCO confirm the quote is correct and includes everything.


The quote from WELCO includes everything: the cargo insurance, picking up the cargo in China, the terminal charges in China, the handling fees in China, the handling charges in the USA, the terminal charges in USA, the fuel surcharges, the airfreight costs, etc. WELCO guaranteed John that all the charges were included.


Often customers get quotes from their suppliers that do not include all the costs, and when the shipment arrives in the USA they are surprised that they must pay the extra charges. WELCO will always include the costs; so when you get your WELCO invoice there are no surprises.


DAY 1
The Chinese supplier has the goods ready. The agent in China picks up the crates. The agent photographs the cargo for insurance, completes the insurance inspection, and sends copies of the shipping documents and information to WELCO. WELCO informs John that the goods are ready and advises the estimated arrival to his customer.


DAY 2
The shipment is put on a cargo plane, and leaves China. WELCO advises our client. WELCO invoices the client for the exact amount quoted.


DAY 4
The crates arrive in the USA, and they are set up to move to the Texas airport. WELCO clears the goods through Customs.


DAY 5
The cargo arrives at the Texas airport. WELCO arranges flatbed trucks to deliver the goods to the final consignee, John's buyer. The cargo is delivered on time on the same day.





WELCO International Services, Inc. is licensed as a Customs Broker by the United States Department of the Treasury (serial number 21652).
WELCO International Services, Inc. is licensed by the United States Federal Maritime Commission (FMC) as an Ocean Transportation Intermediary (OTI) freight forwarder and Non-Vessel Operating Common Carrier (NVOCC) under FMC OTI license 023299NF.

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